Intrepid are proud to have contributed to this initiative, Keep Calm and Carry on Learning, a community platform bringing together learners and teachers in this time of crisis.  Keep Calm and Carry On Learning aims to take the stress out of organising your home learning, helping you register for your favourite classes with friends and putting an invite in your calendar with a link to the virtual classroom ensuring you are in the right class, with the right people at the right time. Teachers can focus on teaching and learners focus on learning. Anyone willing, capable and approved can contribute.  It’s a fun, interactive, community environment enabling us all to rise to the challenge together while creating precious time for parents during this crisis.  Please share this with your social networks and let’s get everyone on-board to help as a community.

At Intrepid we are strong believers in the value of a team and therefore we weren't going to let the Coronavirus outbreak affect our March Social.  Now more than ever, with everyone working remotely we need to maintain communications and not just through work but with some fun!  So, it was turn the webcams on, see your colleagues and relax.  It was so good to catch up with everyone in the team, we have decided to make these socials weekly until we are able to meet in person again. Let's hope it will be sooner rather than later.

Intrepid Feb Social

The Intrepid team are back on the social scene!  We started our monthly 2020 socials off with a Poker night in January and for February we headed down to Puttshack in Bank after some pizza and drinks.   A great opportunity for the team to get together. Watch this space for the next social update!

The Intrepid Team were challenged in our most recent social event to climb the O2 Academy in North Greenwich, London introducing some of our newer additions to Intrepid. As the team grows, these monthly socials are an important part of life at Intrepid, ensuring new members are able to build rapport with the rest of the team. The team often work away on client sites or remotely during the week and so these regular meet-ups allow the team to collaborate effectively, improving communication and productivity. Past events have included Poker nights, Ping Pong bars and Escape Rooms.

Intrepid have successfully resolved over 10,000 tickets through our Intrepid Service Desk which provides a SLA backed, cloud based IT support, service desk, Infrastructure solutions and planning. Since launching the service 2 years ago Intrepid have onboarded a variety of clients including a branch office of a large multinational bank, an educational institution and several technology start ups. The types of tickets resolved include incident resolutions, infrastructure change requests and user support.

If you browse online you for sure must have come access banners and articles about GDPR. Let us break down quickly to what it actually is: GDPR stands for General Data Protection Regulation – it’s a European Union driven initiative that will define how are you to deal with data related to EU citizens. The regulation will come into force on 25th of May 2018.

A CPU level flaw has been highlighted by Google Project Zero that affects many of the devices that we all use every day. Without going into all the technical detail (as it's still emerging) we wanted to put together checklist to help you tell if you are vulnerable and how to patch your system or application if you are. The vulnerability can be exploited by an application on your system or a webpage loaded in your browser, so the attack surface is significant.

Our article contains a checklist to see if you are protected on the most common devices and platforms.

Come and join us on for breakfast at 8am on Wednesday 18th October 2017 for our Business Evolved presentation! It will be an informative overview of the wide range of modern technologies available to businesses today to ensure that they reduce business risks and improve productivity. We’ll introduce you to practical solutions, technologies and visualisation tools which will help you to reduce costs, increase your ROI, optimise your network, improve security, scale efficiently and spend wisely. Sound good? Sign up here: https://www.eventbrite.com/e/business-evolved-tickets-37919369856

We were very excited that our Managing Director, Alexander Preston had his first article published in European Business Magazine last month. For those that are interested, the full text of the article is below:

Technology is becoming more advanced every day. Not only can technology improve our personal lives, but also the way we operate our businesses. Due to the numerous benefits of business process automation (BPA), more and more businesses are choosing to automate internal and client facing processes.

With an ambitious goal of releasing a fully autonomous car by the end 2017, Tesla have certainly shaken things up in the automotive industry. What can we learn about business process automation from the way Tesla approached their autonomous car?

Microsoft has released an exciting new cloud based product suite that brings together your favourite desktop apps like Word and Excel, online services such as Skype for Business, Exchange email and apps like Microsoft Bookings and Outlook Customer Manager together with security and management enhancement of Windows 10 Pro and mobile devices.

Business owners have a range of decisions to make about how they manage their businesses - and how they organise their IT is a critical part of that.
 
One of the decisions you will have to make as your business grows is how to manage the growing burden of technology. IT doesn't seem to be a complication when you are small - but introduce new team members, a variety of devices and services, and the range of software and apps you need to run your business - and you have some choices to make. And you want to be focusing on success, not worrying about server upgrades, security keys or password resets. You certainly don't have time to worry about future proofing your set-up.
 

In recent years, office life has become a lot more fluid as software enables many companies to offer a remote working option. If you don’t currently offer a remote working option, how can you build a system that allows staff to work remotely if they can’t make it into the office?

In a traditional office environment, employees would come to the office on time everyday, work a full day and leave at the end of the day. However, with a growth in commuting distances, and the impact that accidents and travel delays can have, as well as unpredictable events like child sickness or doctor's appointments, attendance in the office is not always possible. Add to that fairly long-term disruptions like the Waterloo station closure, and a certain train line potentially leaving your staff stranded due to strikes, your business can lose a lot of productive hours due to lateness and stress. Offering a remote option can not only allow your employees to keep working when these situations occur, but research suggests they may also be more productive.